Privacy Policy

Introduction

At DocuLens, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document analysis and AI-powered insights platform.

Information We Collect

How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To provide, maintain, and improve our document analysis and AI insights services
• Account Management: To create and manage your account, process payments, and provide customer support
• Communication: To send you important updates, notifications, and respond to your inquiries
• Security: To protect against fraud, unauthorized access, and other security threats
• Analytics: To understand how our services are used and improve user experience
• Legal Compliance: To comply with applicable laws and regulations

Data Processing and AI

Our AI-powered document analysis processes your documents to provide insights and answers. This processing includes:

• Document parsing and content extraction
• Natural language processing for question answering
• Pattern recognition and analysis
• Generating summaries and insights

We do not use your documents to train our AI models or share them with third parties for training purposes.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit consent to share your information

Data Security

We implement comprehensive security measures to protect your information:

• End-to-end encryption for data transmission
• Secure data storage with industry-standard encryption
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account information is retained while your account is active
• Documents and analysis data are retained according to your subscription plan
• Legal and compliance data may be retained longer as required by law
• You can request deletion of your data at any time

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing based on legitimate interests

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: